We are pleased to announce that you can now access health services from Four Elms Medical Centre on the new NHS Wales App.
The NHS Wales App will replace My Health Online before 31/12/23.
You can use the App to access NHS Wales services such as NHS 111 Wales health advice and blood and organ donation.
Patients can now also use the App to securely and simply:
- book routine appointments
- order repeat prescriptions
To access GP practice services online via the App, you must have a fully verified NHS login, or a valid photo ID to set one up.
The first time you go to the App, you will be asked to enter your GP practice postcode. Enter the postcode CF24 2HB and select this practice to continue.
To download the NHS Wales App to your device, search “NHS Wales App” in Google Play or the Apple App Store.
Help for patients
Here you will find detailed guidance to help you use the App:
- Welsh helpap.gig.cymru
- English apphelp.nhs.wales
Here you will find guidance on:
- NHS login
- biometrics (finger, face or iris login)
- managing notification preferences
- appointments
- prescriptions
- managing and accessing their health records
- abbreviations commonly found in medical records
- how to get urgent medical care (NHS Wales 111 and 999 services)
- organ and blood donation
If you are having problems with your NHS login account, you will need to visit the NHS login Help Centre.
The Help Centre has guidance and support for issues with NHS login. It also provides details on how to contact the NHS login support team: help.login.nhs.uk/contact