Student Wellbeing

Looking after your Wellbeing

If you are experiencing emotional distress, stress and anxiety, depression, loneliness or poor mental health, please review the options below, to see if this type of support would be helpful:

  • Health and Wellbeing: Visit the Student Intranet for health and wellbeing resources, including sports and exercise – www.intranet.cardiff.ac.uk – Sports and Exercise
  • Medic Support: My MEDIC (formerly known as Medic Support) is a service for all medics studying at Cardiff University School of Medicine, that has successfully supported thousands of students over its lifetime – www.intranet.cardiff.ac.uk – Support for medicine Students
  • Urgent Advice: Please see the urgent advice page for what to do if you are worried about your immediate safety or the safety of another student – www.intranet.cardiff.ac.uk – Urgent Advice
  • Talk Campus: Is a social networking site which offers you a safe place to talk anonymously about anything and without judgement. Powered by the leading mental health support network TalkLife. TalkCampus is monitored by a professional team as well as students who are going through the same struggles as you – www.intranet.cardiff.ac.uk – Talk Campus
    Download the TalkCampus app from the App Store or Google Play and register with your @cardiff.ac.uk email address.
  • Self-help Resources: Please see the self-help pages for coping strategies on how to manage anxiety, low mood, stress and other difficulties – www.intranet.cardiff.ac.uk – Self Help Resources
  • Wellbeing Events: Please look at the events page for information about our online workshops and group work – www.intranet.cardiff.ac.uk – Health and Wellbeing Events
  • Drop-in: You may like a brief appointment with a service to speak to staff about the support on offer. The drop-in service offers an opportunity to discuss your circumstances with wellbeing and counselling staff and you do not need to book in advance. They can also help you complete our self-referral form if you require assistance – www.intranet.cardiff.ac.uk – Drop In
  • Sources of support in the community: Please see the pages on community services and helplines that are available – www.intranet.cardiff.ac.uk – Other Sources of Support
  • Student Minds: empowers students and members of the university community to look after their own mental health, support others and create change – www.studentminds.org.uk
  • SilverCloud: NHS Wales has an online platform called SilverCloud, which provides guided programmes for managing a variety of difficulties including, anxiety, depression, sleep, stress, building resilience and managing poor body image. Sign up is free for those registered with a Cardiff and Vale GP – www.nhswales.silvercloudhealth.com – Programmes
  • Download the prospectus of the Cardiff and Vale Recovery and Wellbeing College: Find out about the free courses on offer – www.cavamh.org.uk – Wellbeing Recovery College Prospectus Summer 2022
  • Chaplaincy: Are available to offer a listening ear and support. Whether you are a student of religious belief or not, listening support appointments are available throughout the week with Chaplains from different faith backgrounds. Please access this support by emailing the Coordinating Chaplain, Delyth Liddell: chaplaincy@cardiff.ac.uk. The Chaplains work closely with the University and the Student Union and can point you towards other support services that can also help you, e.g. counselling services, financial advice, skills development, and other forms of student support – www.intranet.cardiff.ac.uk – Faith and Religion

Access to Counselling and Wellbeing Online Support

Opening Hours: Monday – Friday, 09:00-16:30 (excluding bank holidays)

If you would like to access online Counselling and Wellbeing appointments please complete the brief self-referral form.

Once you have completed this form, you will be sent a receipt of referral message within 2 working days. This will contain important links to general sources of support, and a Resource Pack that you can access immediately. Please utilise these support options, as they are likely to help with managing any difficulties you are having with low mood, anxiety and other feelings of emotional distress.

Your Appointment

You will be contacted to offer an initial appointment once there is availability.

Please ensure you view the urgent advice pages (www.intranet.cardiff.ac.uk – Urgent Advice if you are concerned about your safety or the safety of someone else. These pages will provide guidance on what to do in an emergency, on what to do to raise a concern you have about yourself or others, and how to get support if you have experienced an incident of violence and abuse.

If you wish to provide feedback or make a complaint

Please know that Cardiff University are committed to providing a safe, accessible service to their students. If you have concerns about the service they are providing and want to provide them with feedback or make a formal complaint, please use the complaint form – www.cardiff.onlinesurveys.ac.uk – Counselling, Health and Wellbeing Complaints.

Accessing other Student Life services

You can now use the Student Connect system for all your enquiries for Student Life services. Email studentconnect@cardiff.ac.uk with your query, or create an Enquiry on the Student Connect portal. You can find more information on the services provided by Student Life on the student intranet at www.intranet.cardiff.ac.uk – Student Support and Wellbeing.