Consulting Room Back
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our
Health Review and Assessment Clinic.
Speak to someone now – Call NHS Direct Wales.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.
See a Nurse or Healthcare Assistant for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.
Get medical advice and treatment from a Doctor.
To request a phone call/appointment, we ask patients to contact us between 08:30 and 10:00 on the day. Your name, number and brief description of the problem will be asked for. Your problem will then be assessed by a GP and may result in one of the following:
A same day appointment with a clinician (not necessarily a GP)
A future appointment with a clinician (not necessarily a GP)
Telephone advice from a doctor
In some cases patients may be directed to a Pharmacist, an Optometrist, a Physiotherapist, a Mental Health Specialist or occasionally A&E, as these services may be more appropriate for your particular issue. Indeed, we particularly encourage patients to consider whether their problem may be solved by a pharmacist before contacting us.
If patients contact us after 10:00 then we won’t be able to deal with your problem that day and you will be asked to contact us back the next morning between 08:30 and 10:00. (The only exception for this will in the case of a genuine medical emergency).