Julie, Sajida, Sandra, Amy, Wendy, Harriet, Annum, Hannah, Dawn, Nichola, Jayne, Michelle & Hannah.
Our receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
We value our reception team and appreciate the important job that they do for the practice and providing patients with quality customer services. We would ask that patients also offer them the same level respect that they provide to patients.
Our team of reception staff will treat you in a friendly, courteous manner and do all they can to help you. If requesting an emergency appointment, in order to assist the doctor in assessing priority it may be necessary for our staff to enquire as to the nature of your condition. This information is used by the On Call GP to assess your condition and is not designed to be an intrusion of your privacy.